The Ark does not have any breed restrictions. We assess all dogs based on their behavior and temperament and do not discriminate according to breed.

Your dog is just like a child that visits friends, plays all day, and then falls asleep on the car ride home. We have done our job if your dog is warn out at the end of the day. Expect long naps and "the crash" after a long day of daycare or extended period of boarding. The reasons are the same for the thirst. Even though we provide ample water during your dogs entire visit they may still guzzle water down when they get home because of their increased activity level during the day. 

The simple answer is no; not all dogs enjoy a free play atmosphere. That is why we require an assessment day of daycare. Our crew will slowly introduce your dog to a playgroup and monitor them for up to 4 hours. Some dogs are too overwhelmed by the number of dogs; some are just shy; others have aggression issues that have not been addressed. Our staff has been trained to identify critical factors to know if your dog is a good fit. If you are told your dog is not a good fit for daycare, it does not mean you are a terrible dog parent or your dog is bad! It simply means a free-play atmosphere is not suitable for your dog at the time. You may need to work on socializing your dog slowly on your own; we can always try again! 

The Ark crew assesses each dog's behavior and temperament before assigning them to a playgroup. Typically, this breaks down into small, medium, and large dogs, but depending on the dog's playstyle, the crew may place them in a playgroup that suits that specific dog based on behavior vs. size. For instance, sometimes larger older dogs do well in a small dog group setting.

Our crew members are trained in pet behavior, playgroup management, pet CPR, and first aid. They will monitor the dogs while they are playing and do everything possible to keep a safe, fun, and loving environment at all times, but dogs are dogs, and accidents can happen. Normal play time incidents are minor and may include scratches, nicks, or pulled patches of hair. While it is rare, more serious incidents can occur. 

In addition to reducing playtime accidents, we do everything within our power to eliminate any spread of illness. We follow and exceed industry standard cleaning procedures and use quality, veterinarian-grade disinfectants to clean the entire facility. We also require all pets to be vaccinated, and we have the right to deny any pet that appears ill. 

If we identify a pet that looks sick or injured, our crew will swiftly assess the situation. Depending on the severity of the situation, our crew will either inform the owner immediately  and take the pet to the nearest veterinarian or, for more minor issues, address the problem and apply first aid and/or encourage the owner to have the pet checked out by their vet when possible. 

Pet Cams are reserved for guests only and can be accessed via our location websites. Guests will be given a password to use to log into the pet cams at the time of check-in or upon request.

Yes, we offer discount memberships and packages! Packages have a 6 month expiration date and memberships are similar to gym memberships with a monthly expiration and auto draft for your convenience!